We have received your email regarding our crowded servers. We are sorry for the in
convenience this may have caused you. A server becomes crowded when maximum amount of users are logged in the game. We have millions of users online, and we have created 39 servers so that users worldwide can have a chance to play the game.
We suggest that you try to log into servers which are Populated or Easy. You can also play on a server marked NEW which has the lowest amount of users and has been recently added to the game.
Once you have log into the game you can also visit our in-game Item mall and check out our Premium Services where users can have a special bonus a preferred game time access even during server traffic hours.
We hope that you will stay with us and
continue to play Silkroad Online. Rest assured that we will do our best for the improvement of the game.
Thank you very much for your continuous support. Have a nice day!