1. meine mail die ich geschrieben hab
2. antwort von Gaymax
hi
i startet silkroad today and i wanna log in with ******* but the password was wrong sb hackt my account and changed my email so i cant get a new one
the sa is ******
pls help me fast
Greetings from Joymax Customer Support Team!
We have received your email today regarding a report that your account has been hacked. We really apologize for any inconvenience this may have caused you.
If you have played or tried to log in to the game in a cafe or in another computer its possible that there was a keylogger and that the password was stolen. It is alsopossible thatyou might have visited a phishing or hacksite that stole your account information. Please be advised that account information is strictly for the users own safekeeping and there are ways to prevent your account from being stolen.
The best way to prevent accounts from being stolen is to protect your login information. The basic precaution to take is to avoid download and use of any suspicious programs. Also, avoid visiting sites that advertise suspicious activities. Do not use the same login ID and password for multiple places and services, and do not use an easy to guess password. Sequential progressions like 12345 and ABCDE should be avoided at all costs. A random mixture of numbers and letters will further ensure the safety of your password.
Currently, Joymax does not offer any item and account retrieval service as stated in our Operation Policy section 4.1 and 4.2.
Thank you very much and have a great day!
* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.
* To prevent the loss of accounts, we strongly recommend our users change password frequently.
Sincerely yours,
so wird ein jahre langer zocker behandelt