Hello. this is Silkroad Online.
Dear Valued Customer,
Greetings from Joymax Customer Support Team!
Dear Valued Customer,
Greetings from Joymax Customer Support Team!
Thank you for emailing Joymax Customer Support. Sorry for the inconvenience that caused you by experiencing lag and disconnection while playing Silkroad Online. We do understand your state. However, we would like to inform you that lag and disconnection usually arise when there is a problem with your connection, PC system, or game option settings that are not appropriate for your PC or problems occurred from your PC hardware specifications. It is also possible that the server you are trying to log into has already reached it maximum capacity. In order to reduce possible lag issues, we have prepared some recommendations for you to try in the quest to reduce lag.
* Please try to scan your system for viruses, if you have any other programs running while playing the game, kindly close it while playing the game.
* Please try to change your game settings and reduce it under the graphics tab Shade detail, background and character sight ranges, and volume effect.
*Also, please try to check your PC specification, get a faster connection that utilizes ADSL, VDSL, T3 lines, a faster computer faster/more efficient CPU, graphic card, or RAM.
For further details and support, kindly visit our website at
http://www.joymax.com/silkroad
* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.
* To prevent the loss of accounts, we strongly recommend our users change password frequently.
Thank you for emailing Joymax Customer Support.
For further details and support, kindly visit our website at
http://www.joymax.com/silkroad.
Sincerely yours,
Joymax Customer Support Team
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So richtig geil. Die haben mein Problem anscheinend nicht verstanden und ne Standard Antwort hingeschrieben. Toll.